FAQ

  • Are your earrings and jewelry hypoallergenic?

    Yes! All of my pieces are made with nickel-free metals such as gold or silver-plated brass, and sometimes stainless steel. If you have sensitive ears, check the product listing - I always note the type of metal used. I also accept custom requests if you have specific metal needs.

  • Do you make everything by hand?

    I personally handmake all polymer clay designs and assemble every piece myself. Some components - like metal charms, enamel pieces or pins - are sourced from trusted suppliers to complement my handmade work and add variety to the products that we carry. Every item is still crafted, assembled and packaged by hand with care.

  • Do you offer options for people without pierced ears or with gauges?

    Yes! Many of my designs can be made into clip-ons. Feel free to reach out to me or leave a note at checkout to request these before placing your order.

    If you have gauged ears, I also offer lightweight huggie hoops that can clip into or underneath your tunnels. They’re comfortable, secure, and let you wear all the same magical designs!

  • Do you accept custom orders?

    Yes! Depending on the idea that you have, we can work together to create something that perfectly matches your vision. Just need a different color or something simple like a longer necklace chain? We can do that too! Visit the Contact page to send us a message and get started.

  • Do you offer discounts for wholesale?

    Yes! Wholesale orders are available and have a minimum purchase requirement of $200, at which point we offer bulk sales of our products at 50% of the price. Please contact us to discuss wholesale order details if there are products you wish to buy in bulk from us.

  • Do you ship internationally?

    Unfortunately, at this time we do not offer international shipping through our website, however, our Etsy page is a great option for international customers! Visit our page at https://castleandcauldronhc.etsy.com to place an order if you live outside the U.S.

    Don’t see the product that you are looking for on our Etsy page? Reach out to us via the Contact page here on our website and let us know which design you would like - we most likely just haven’t uploaded it yet!